Siebel Competency Center - CRM
Metabyte has established a Siebel Competency Center which provides Siebel CRM and Analytics expertise to meet the systems implementation, software integration and platform deployment needs of our customers.

We offer end-to-end CRM services including:
  • Consulting and advisory services
  • Planning and deployment
  • Post-implementation support

Our capabilities include:
  • Business requirement mapping based on best practices
  • Product customization and configuration to meet your business requirements
  • Deployment of the software in a manner that ensures that your business requirements are translated into real-world applications
  • Integration Services: Implementing seamless connectivity between your Siebel CRM applications and all other systems in your enterprise so that you will be able to reap the full benefits of your CRM program
  • Upgrade and Migration Services: A successful Siebel 7 upgrade and migration can be easily achieved by working with people who have experienced the process first-hand. At Metabyte, we have the 'hands-on' experience in Siebel upgrades and EIM to guide you through your upgrade and migration program.
  • Administration Services: We provide Siebel Administrators during your development, testing and production phases and also post production application support services
  • Specialized Services: Our team has hands-on experience with Product Configuration, ePricer, eAdvisor, Incentive Compensation, Forecasting, email Response

Metabyte - Siebel Skills Matrix
  • Module Specialization: Call Center, Sales, Marketing, Service, eSales and eService, Product Configuration, Incentive Compensation, Forecasting
  • High-end Advanced Services: UAN, Web Services/ASI, Analytics, UCM
  • Vertical Domain Expertise: eCommunications, HTIM, Healthcare, Finance, Insurance, Consumer Goods and Retail
  • Roles Expertise: Project Managers, Design Architects, Business Analysts, Tech Leads, Configurators, Integrators, Testers, Administrators, Product Configurators, Upgrade and Migration Consultants



Did You Know ...

92% of all IT workers are in non-IT companies, 80% of which are in small companies. (Source: Information Technology Association of America)

More than 90% of IT workers are employed outside the IT industry, which makes it necessary for them to have both IT and complementary training in their respective business sectors such as health care, manufacturing, or financial services. (Source: U.S. Department of Labor)